At Care Net Consultants, maintaining integrity and trust is at the heart of everything we do. Our patients, clients, and employees rely on us to uphold the highest ethical standards—whether performing medical assessments, providing medical certificates, or assisting in occupational health services. Unfortunately, in any industry, some individuals attempt to cut corners or gain unfair advantages through fraudulent actions. We take a firm stance against fraud and unethical behaviour at Care Net Consultants.

Fraudulent Requests: A Growing Concern
Occasionally, fraudsters may solicit bribes or manipulate the process to obtain medical certificates under false pretences. We take this issue very seriously. Fraud and bribery not only compromise the integrity of the services we provide but also endanger the safety of the workforce we serve. Every person deserves access to a fair and accurate medical assessment, and any attempts to undermine this process are met with immediate action.

Our Zero-Tolerance Policy
We maintain a zero-tolerance approach to fraud, bribery, or unethical behaviour within our company. We believe a transparent, honest environment ensures our services meet the highest quality standards. As part of our commitment to integrity, we’ve implemented an awareness campaign across all our clinics and mobile units. These campaigns are designed to remind our employees and clients alike that fraudulent activity will not be tolerated and to ensure that any suspicious behaviour is reported promptly. You are also encouraged to verify the validity of any occupational medical conducted by Care Net Consultants by going to: https://app.mycliniconline.co.za/verify

Confidential and Anonymous Reporting
One key aspect of tackling fraud effectively is providing our community with the tools to report it. We’ve set up secure channels for anonymous reporting. Anyone who witnesses or encounters suspicious activity—whether it’s a bribe, improper behaviour, or fraudulent requests—can report it safely and confidentially. Your privacy and security are important to us, and we want you to feel comfortable coming forward if you notice anything that doesn’t seem right.

Reports can be submitted via our dedicated hotline or email, both of which guarantee discretion. Any details you can provide—whether it’s names, documents, messages, or receipts—will be helpful to our investigation team.

Thorough Investigations and Serious Consequences
When a report is made, we treat it with the seriousness it deserves. Every claim is thoroughly investigated, and no report is ever ignored. We follow up diligently to uncover and address any fraudulent behaviour appropriately. In cases where credible evidence of fraud is found, we take decisive action, ranging from internal disciplinary measures to criminal referrals.

Protecting Trust and Credibility
Our commitment to preventing fraud is not limited to handling cases as they arise. We continuously work to maintain a culture of integrity by training our staff and providing them with clear guidelines on how to act ethically. This includes educating everyone within our organisation on recognising and avoiding unethical behaviour.

Our vigilance ensures that we maintain our clients’ and patients’ trust and confidence. By consistently upholding the highest standards of honesty and professionalism, we safeguard the integrity of our work and protect the safety of every employee.

Join Us in the Fight Against Fraud
We ask you to be an active participant in preserving the integrity of the Care Net Consultants community. If you spot unethical behaviour or suspicious activity, please report it immediately through our Speak Up & Speak Out feedback survey. Click here to access the survey and make a difference today. Together, we can uphold the credibility and trust that make Care Net Consultants a leader in occupational health. Your Partner in Workplace Health.