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Terms and Conditions

The terms governing your use of the Care Net Consultants website and electronic medical records.

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The terms governing your use of the Care Net Consultants website and electronic medical records.

  • Home
  • Terms and Conditions

The terms governing your use of the Care Net Consultants website and electronic medical records.

Introduction and Acceptance

Welcome to Care Net Consultants. By accessing and using our website and electronic medical record system (My Clinic Online), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

Information About Us

Care Net Consultants is an occupational health medical surveillance and service provider. For any queries or complaints, please email us at marketing@carenetconsultants.co.za.

Definitions

  • "Applicable Laws" refers to all laws, statutes, regulations, by-laws, rules, directives, and orders from any government or regulatory body that apply to you, us, or any matter governed by these Terms.
  • "Confidential Information" means any information of a confidential and/or commercially sensitive nature, including technical, commercial, financial, or scientific information, trade secrets, processes, marketing and business information, customer and supplier information, pricing information, and any other proprietary information.
  • "Customer", "you", and "your" refer to the entity or person accessing and using our website and services.
  • "Data" means any data, including Personal Information, disclosed or supplied to Care Net Consultants by the Customer or Patient.
  • "Patient" refers to the person undertaking a medical with Care Net Consultants and having their details stored on the EMR system.
  • "Personal Information" refers to information relating to an identifiable person, including name, surname, gender, date of birth, contact details, physical address, employment details, and medical information.
  • "Processing" means any operation or set of operations performed on Personal Information, including collection, recording, organisation, storage, updating, modification, retrieval, consultation, use, dissemination, or any other action.

Use of the Website and Services

You may use our website and electronic medical record system for lawful purposes related to occupational health services. You agree not to:

  • Use any automated data-gathering tools without our express written consent.
  • Post or transmit any file containing viruses, worms, Trojan horses, or other contaminating or destructive features.
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any software comprising or making up a part of the website.
  • Use the website in a manner that would bring Care Net Consultants into disrepute.
  • Access the website for unlawful purposes or use the website in a manner that infringes our rights or any other person's rights.

Content You Provide

All information you submit must be true, accurate, current, and complete. You shall not misrepresent your identity. Using the website and EMR system grants us the right to use information, data, materials, or other content you provide to render our services, as set out in our Privacy Policy.

Communications

We may assume that all electronic communications which reasonably appear to originate from you or a person you have authorised to act on your behalf are from you.

Intellectual Property

We own or are licensed to use all intellectual property rights in and to all materials, text, drawings, and data on the website and EMR system. You may not reproduce, distribute, create derivative works, sell, broadcast, or exploit any part of the materials without our express prior written consent.

External Links

External links may be provided for your convenience. We do not represent their content; using external links is at your own risk. You must refer to their website’s terms and conditions when visiting external links.

Warranties

The website and EMR system are provided "as is". We give no warranties, representations, statements, or guarantees regarding the website and EMR’s availability, accuracy, or completeness.

Limitation of Liability

In no event shall Care Net Consultants be liable for direct, indirect, incidental, special, consequential, or exemplary damages resulting from any aspect of your use of the website or EMR or services.

Confidentiality

You agree to keep confidential the details of the terms you agree with Care Net Consultants, the details of negotiations, and all transactions or agreements contemplated therein. You undertake to promptly notify us in writing if you become aware of any unauthorised disclosure or use of our Confidential Information.

Changes to Terms

We may update these Terms at any time at our sole discretion. Any changes will be posted on our website, and we will take reasonable steps to notify you of significant updates.

Governing Law

The laws of the Republic of South Africa shall govern these Terms and the relationship between you and Care Net Consultants. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

Contact Us

If you have any questions, comments, or concerns about these Terms, please get in touch with us at marketing@carenetconsultants.co.za.

Thank you for choosing Care Net Consultants. We provide the highest quality occupational health surveillance and services while safeguarding your privacy and personal information.

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Call Us: +27 60 070 2723 Call Us: +27 60 070 2723 Email: salesdesk@carenetconsultants.co.za Care Net Consultants (Pty) Ltd © Care Net Consultants 2026 integration_company_user canonical_phone (+name split downstream); consultant -> integration_pipeline_*.pipeline_assigned_to; besttime/about -> payload jsonb; booking click -> sync_log outlook_booking_opened; submit -> sync_log create Standalone: ships its own slim driver so it runs on any host page, newsletter web view or webform. Hard rules: SA British English, ZAR, no em dashes, Grade-10 language, POPIA consent captured before any send. Helena gates apply to copy changes. ===================================================================== --> Speak to a consultantTell us when suits you and what it is about. We will call.

integration_company_user canonical_* + prefers_*; consent -> payload jsonb conversation lead -> integration_pipeline_* source sr_thandi; sends -> integration_sync_log Multilingual (EN, AF, isiXhosa, isiZulu). The AI disclosure block is mandatory and stays visible. Hard rules: SA British English, ZAR, no em dashes, Grade-10 language, POPIA consent captured before any send. Helena gates apply to copy changes. ===================================================================== --> Ask Sr Thandi AI · Workplace health I am Sr Thandi, Care Net's AI assistant for workplace health. I can make mistakes and I do not diagnose, prescribe, interpret results, or decide fitness for work.

Choose your language

Before we start

Please share your details so a consultant can reach you if we get cut off.

Your details create a sales enquiry for the Care Net team. This chat is not a clinical record.

Sawubona, and welcome to Care Net Consultants. I am Sr Thandi, your workplace health assistant.

Choose your language and share your details above, then I can help with clinic visits, what each role needs, quotes, bookings, certificate checks, or a handover to a consultant.

Speak to a consultant

I can connect you with the Care Net team for quotes, bookings, or the next step.

Call usMon to Fri, office hours WhatsApp messageReply usually within an hour Request a callbackWe ring you back Ask a question Get a quote Book a medical Verify certificate Speak to a consultant Message Sr Thandi AI assistant. No clinical decisions are made here.

Cookies, your call. We use cookies to measure how this page performs. Nothing is tracked until you choose, and saying no changes nothing about your visit.

Navigate

My Clinic Online

Clinics

Education

Other

Industries

Contact Care Net Consultants

Call Us: +27 60 070 2723 Call Us: +27 60 070 2723 Email: salesdesk@carenetconsultants.co.za Care Net Consultants (Pty) Ltd © Care Net Consultants 2026 integration_company_user canonical_phone (+name split downstream); consultant -> integration_pipeline_*.pipeline_assigned_to; besttime/about -> payload jsonb; booking click -> sync_log outlook_booking_opened; submit -> sync_log create Standalone: ships its own slim driver so it runs on any host page, newsletter web view or webform. Hard rules: SA British English, ZAR, no em dashes, Grade-10 language, POPIA consent captured before any send. Helena gates apply to copy changes. ===================================================================== --> Speak to a consultantTell us when suits you and what it is about. We will call.

integration_company_user canonical_* + prefers_*; consent -> payload jsonb conversation lead -> integration_pipeline_* source sr_thandi; sends -> integration_sync_log Multilingual (EN, AF, isiXhosa, isiZulu). The AI disclosure block is mandatory and stays visible. Hard rules: SA British English, ZAR, no em dashes, Grade-10 language, POPIA consent captured before any send. Helena gates apply to copy changes. ===================================================================== --> Ask Sr Thandi AI · Workplace health I am Sr Thandi, Care Net's AI assistant for workplace health. I can make mistakes and I do not diagnose, prescribe, interpret results, or decide fitness for work.

Choose your language

Before we start

Please share your details so a consultant can reach you if we get cut off.

Your details create a sales enquiry for the Care Net team. This chat is not a clinical record.

Sawubona, and welcome to Care Net Consultants. I am Sr Thandi, your workplace health assistant.

Choose your language and share your details above, then I can help with clinic visits, what each role needs, quotes, bookings, certificate checks, or a handover to a consultant.

Speak to a consultant

I can connect you with the Care Net team for quotes, bookings, or the next step.

Call usMon to Fri, office hours WhatsApp messageReply usually within an hour Request a callbackWe ring you back Ask a question Get a quote Book a medical Verify certificate Speak to a consultant Message Sr Thandi AI assistant. No clinical decisions are made here.

Cookies, your call. We use cookies to measure how this page performs. Nothing is tracked until you choose, and saying no changes nothing about your visit.

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Contact Care Net Consultants

Call Us: +27 60 070 2723
Call Us: +27 60 070 2723
Email: salesdesk@carenetconsultants.co.za
Care Net Consultants (Pty) Ltd