The things employers ask us first.
These answers match what we already publish on the site. If your question is about a specific site or headcount, ask for a quote.
Where does Care Net operate?
From four fixed clinics in Midrand, Elandsfontein, Brackenfell in Cape Town, and Gqeberha, plus sixteen mobile clinics that travel to your site.
How many medicals do you do?
We carry out 6 000 to 9 000 medicals a month across fixed and mobile clinics.
Are you B-BBEE compliant?
Yes. Care Net is a B-BBEE Level 2 contributor.
How are records kept, and are they POPIA-compliant?
Every medical is captured in My Clinic Online and stored in secure, POPIA-compliant digital storage. Records are kept for the periods the law requires, for example at least 40 years for medical surveillance records under the Hazardous Biological Agents Regulations 2022.
Can you handle both whole teams and single workers?
Yes. Ten or more workers on one site are best served by a mobile clinic visit; a single worker or small team is best seen at a fixed clinic.
Do I need a booking, or can I walk in?
Walk-ins are welcome at all four clinics. If you would rather not wait, call for a booking and we keep a slot for you. If you are happy to wait, walk in, or try the afternoon, which is usually quieter than the morning.
How do I book a medical?
Use the booking request or quote form on this site, or call +27 60 070 2723. A sales executive replies the same working day. Groups of ten or more on one site are usually planned as a mobile clinic visit.
When are the clinics busiest?
Our peak months are January, February, July, August, September and October, so expect delays in those months. Every day, the clinics are busiest in the morning from 8am to 2pm. To avoid a long wait, call for a booking or visit in the afternoon.
Are the clinics open on Saturdays?
Saturdays can be opened for groups of more than 10 people, by booking. Call ahead, book your group, and the clinic opens for you on the Saturday, so your working week stays untouched.
What happens during load-shedding or a power cut?
We stay open. Our clinics run on inverters and generators, so testing continues through load-shedding. Unless a natural disaster or an unforeseen event closes a clinic, you can count on the door being open.
How long is a certificate of fitness valid?
One year from the date of issue. The prescribed Annexure 3 form itself states the certificate is valid for one year, and Care Net applies the same one-year validity from the first assessment date when a certificate is transferred.
Why does occupational health matter for my business?
The World Health Organization and the International Labour Organization report that work-related disease, far more than workplace accident, accounts for the greater share of work-linked deaths worldwide, and both bodies call for workers to have access to occupational health services. Medical surveillance gives you a clearer picture sooner, and keeps the workplace compliant with the Occupational Health and Safety Act.
Ready to plan your medicals?
Tell us the headcount and the site. A sales executive replies the same working day with a fixed-price proposal.
